Privacy Policy
How Roomie Protects Your Personal Data
Privacy Policy for Roomie Workspace
Last Updated: July 29, 2025
Welcome to Roomie Workspace! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our team communication and management software across our mobile, desktop, and web applications (our "Service").
Our commitment is to provide you with an exceptional and affordable team collaboration tool while being transparent about our data practices.
1. Information We Collect
To provide and improve our Service, we collect the following types of information:
- Account Information: When you sign up, we collect essential details like your name, email address, and password to create and manage your account.
- User-Generated Content: We process the content you create and share, including:
- Real-time messages you send and receive.
- Files, images, and documents you upload.
- Information related to your teams, projects, and other management activities.
- Communication Data: For our "Huddle" feature, we process:
- Audio/Video Streams: The live audio and video from your calls. We do not record or store this content.
- Screen Sharing: The content of your screen, but only when you activate the screen sharing feature. This is also not recorded or stored.
- Usage and Device Information: To improve your experience, we automatically collect technical data, such as the features you use most, your device's operating system, and your browser type. This helps us understand what's working and what needs improvement.
2. How We Use Your Information
Your data is used for one primary reason: to make your experience better.
- To Provide the Service: We use your information to power all the features you rely on, from messaging to huddles.
- To Improve User Experience: We analyze usage patterns to identify bugs, develop new features, and make our platform more intuitive and efficient. We believe in using data to build a better product, not to exploit our users.
- For Security: To protect your account and our platform from unauthorized access or fraudulent activity.
- To Communicate with You: To send important service updates, security alerts, or support messages.
We will never sell your personal data to third-party advertisers or data brokers.
3. Data Sharing
We do not share your personal data with outside companies, except in these limited situations:
- With Service Providers: We work with trusted technical partners (like cloud hosting providers) to help us operate the Service. These partners are contractually bound to protect your data and are not allowed to use it for their own purposes.
- For Legal Reasons: We may disclose your information if required by law or to protect the rights, property, or safety of our company, our users, or the public.
4. Data Security
We take the security of your data very seriously. We use industry-standard technical and organizational measures to protect your information from loss, theft, and unauthorized access.
5. Your Rights
You have control over your personal information. You can access, update, or delete your account information at any time through your account settings.
6. Platform Availability
Our Service is available on mobile (iOS/Android), desktop (Windows/macOS), and the web at https://roomie.work/. This policy applies to all platforms.
7. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the Service or by email.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].