Skip to main content
Back to Blog

How to Create Custom Domain Email in Nepal (2026 Guide)

1 min read
custom domain email in nepal from roomie
Set up custom domain email in Nepal without a dollar card. ₹250/user vs ₹750+ for Google. Pay via eSewa, Khalti, or bank transfer. 5-minute setup guide.

Introduction

If you're running a business in Nepal with a Gmail address, you've probably had this moment: a foreign client asks for your "professional email" and you have to explain why you're using @gmail.com for business. It doesn't look great.

Getting custom domain email (like [email protected]) used to mean paying Google Workspace in dollars—$6/user/month, requiring an international credit card most Nepalis don't have. That's roughly ₹780/user, paid in foreign currency.

Roomie now offers the same professional email for ₹250/user/month. Pay via eSewa, FonePay, or bank transfer. No dollar card required. No foreign transaction headaches.

This guide covers everything Nepal-specific: why you need it, where to get your .np domain, and how the setup works.


Why Custom Domain Email Actually Matters in Nepal

Export Businesses

When you're emailing buyers in the US or Europe from a Gmail account, you look like a small operation—or worse, potentially illegitimate. A [email protected] address immediately signals you're established.

Trekking & Tourism

Foreign tourists booking $2,000+ treks expect professionalism. They see [email protected] and trust you more than [email protected]. It's that simple.

IT & Outsourcing Companies

Bidding on international contracts? Your email address is part of your first impression. Custom domain email is baseline credibility.

Local Credibility

Even within Nepal, having [email protected] looks more serious than Gmail when dealing with banks, government offices, or corporate clients.

Where to Get Your .np Domain

You'll need a domain before setting up email. In Nepal, .np domains are managed by Mercantile Communications.

Requirements

  • Personal domain (name.com.np): Citizenship certificate
  • Company domain (company.com.np): Company registration certificate + PAN
  • Organization domain (org.org.np): Registration docs

Process

  • Go to register.com.np
  • Check if your desired name is available
  • Upload required documents
  • Wait for approval (usually 1-3 business days)
  • Point nameservers to your provider (Cloudflare recommended)

Tip: Get the domain first, then come back to set up email. The technical setup only takes 5 minutes once you have the domain.

The Setup (5 Minutes)

Once you have your .np domain, the actual email setup is straightforward:

  • Go to https://app.roomie.work/mail/settings/domain to setup the domain
  • Click on Add Another Domain button and give your domain name here
  • Go to domain detila page and copy DNS records → Roomie generates MX, SPF, and DKIM records
  • Paste in your DNS provider → Usually Cloudflare, GoDaddy, or your hosting provider
  • Verify → System checks if records are correct (takes 5-30 minutes)
  • Create email addresses → Set up info@, support@, or personal addresses

For detailed screenshots and troubleshooting: Complete DNS And Email Setup Guide

The process is identical whether you're in Nepal or New York. The only difference is you pay in NPR instead of dollars.


What You Get

₹250/user/month includes:

Unlimited email addresses on your domain

  • 10GB storage per user
  • Webmail + mobile apps
  • Built-in calendar
  • Integration with Roomie chat (convert emails to chat threads)
  • AI assistant task and project management

Payment options: eSewa, FonePay, bank transfer. No international cards needed.

Compare to Google Workspace: ₹780/user/month, dollar card required, separate tool from your team chat.


Nepal Business Use Cases

Trekking Agency:

Export Company:

Tech Startup:

FAQ

Can I use this with a .com domain I already own?

Yes. Works with any domain (.com, .np, .org). The setup is the same.

Do I need to register a company to get a .np domain?

No. Individuals can register firstname.com.np with just citizenship. Companies register companyname.com.np.

How long does DNS verification take?

Usually 5-30 minutes after you add the records. Occasionally up to 2 hours.

Can I pay annually?

Yes. Annual billing available via bank transfer.

What if I already have Google Workspace?

You can migrate gradually. Set up Roomie email, test it, then switch your MX records when ready. No downtime.

Is the 10GB storage enough?

For most business email, yes. That's roughly 50,000+ emails without attachments. Large files can be shared via Roomie's built-in file sharing instead of email attachments.


Questions about Nepal-specific setup? Email us at [email protected]




Back to
All Articles
Published